Case Studies

Tampa Bay Ponds and Rocks Ends Fee Frustration by Using CardFellow

What he hadn’t seen was low pricing that stays low, with excellent customer service. Enter CardFellow. Starting a Business More than two decades ago, George started out mowing lawns with a lawnmower he hauled around in the back of his beat up car. That turned into providing landscaping services, then pond installation, and finally retailing […]

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In 20+ years of running his landscaping and pond business, George Ruiz had seen it all when it comes to credit card processing. High rates? Check. Negotiating lower pricing only to see it rise again? Check. Good reviews that seemed questionable? Check.

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Case Studies

CardFellow’s Rate Guard Protects The Paw Sitter from Price Increase

The Acquisition Leigh first heard of the acquisition during the summer, the busiest time for her pet services business, when she received a postcard with instructions on logging in to a new site for statements. Not having time to worry about it right then, she set the postcard aside for months and hoped she’d be […]

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Two years after choosing a credit card processor through CardFellow, Leigh Peterson received word that the processor she uses had been purchased by another company. What would that mean for her business? Would costs go up? Would customer service suffer?

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Case Studies

CardFellow Helps Best Box Lunches Weigh Convenience and Cost

The problem: A narrow cancellation window on an automatically-renewing contract, constant rate increases, and high commercial card usage. The solution: CardFellow’s no cancellation fee guarantee, lifetime rate lock protection, and expert assistance with commercial cards. Jim McCormac wasn’t thrilled with highway construction starting near his business, but credits it with a shift from running a […]

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Jim McCormac knew that his company, Best Box Lunches, was overpaying for credit card processing. But with a narrow cancellation window on his contract and limited time to research processing, he wasn’t sure about making a switch. Then he found CardFellow.

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Case Studies

CardFellow’s Lifetime Rate Lock Proves Key for HeartMath

The Issue: Constant rate increases and not knowing if current rates are truly the best. The solution: CardFellow’s lifetime rate lock and free ongoing statement audits to ensure the lowest possible pricing. It wasn’t the first time Tom had switched processors. For 27 years, HeartMath, LLC had provided research-based solutions to help people lower stress, […]

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For Tom Beckman, a notification of a rate increase wasn’t unexpected, but it was the final straw. It was time to look for a new credit card processor, again.

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Case Studies, Credit Card Processing

[Case Study] The Grass Isn’t Greener: Business Owner Returns to CardFellow

Martin, a small business owner in Massachusetts, was concerned about what the EMV chip card liability shift meant for his business. As he looked into it, he was met with lots of conflicting information, and was left thinking he needed to upgrade his processing equipment almost immediately or he’d face high costs or missed sales. […]

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From CardFellow client to former client to current client again, one small business owner found that processing solutions available on the open market couldn’t compare to the solution he had through CardFellow.

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Case Studies

CardFellow Debunks a Misleading Credit Card Processing Quote

You know the drill: Credit card processing sales people bombard you with calls and emails promising to save you tons of money. You resist as long as possible, but eventually you succumb to the pressure and hand over a statement from your current processor. A day or two later, a pushy salesperson shows you a […]

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CardFellow is an advocate and expert consultant that acts on behalf of our clients, and we really don’t like it when a processor tries to mislead one of our valued clients with deceptive information. That’s exactly what recently happened with a company called Riverside Payments.

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Case Studies

[Case Study] CardFellow Ensures Business Receives Durbin Savings

We caught a processor in the act of pocketing Durbin savings, and we saved the business 43% when all was said and done. As this success story shows, a low rate is just the start of savings. A competitive pricing model and fair terms produce savings, too.

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One small business finds out just how helpful CardFellow can be when it comes to saving you money on processing fees.

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