As you know, tipping is the act of leaving a monetary bonus to reward waitstaff for a job well done. The amount a customer chooses to leave as a tip is typically a percentage of the overall bill. While not strictly required, tipping is strongly encouraged in most — if not all — restaurants in […]
In American restaurants, tipping culture reigns supreme. Some POS systems allow your restaurant to suggest gratuities, streamlining the process.
Bars and restaurants are enjoying a renaissance in the U.S. and around the world — craft beer, delicious wine, and exciting cocktails are once again enticing people out of their homes. If you’re a brewer, bar manager, brewpub owner, or restaurateur, it’s important to create, brew, and sell the styles of drinks your customers really […]
Technological innovation has made running restaurants and bars more efficient. One offering, Digital Pour, promises to make managing a profitable bar, pub, or restaurant even easier.
In general, yes, it’s legal, except where prohibited by state or local laws. States that currently prohibit processing fee deductions from tips are California, Maine, and Massachusetts. According to Nolo.com, the law is not clear in three additional states: Delaware, Kentucky, and Montana. In each of those states, existing laws regarding tips don’t specifically address […]
Credit card processing fees eat into restaurants’ bottom lines, and as owners look to lower expenses, many wonder, “Is it legal for employers to deduct the costs of credit card processing from servers’ tips?”
You’ve probably seen wait staff carrying tablets to let customers pay tableside, or noted the sleek, low-profile systems at trendy bars. While many smaller establishments use a tablet at the counter, Olive Garden, Panera Bread, and Chili’s are among the major restaurant chains using them at tables. These tablets allow diners to view menus, order […]
Using tablets as a POS system replacement is becoming more and more popular with restaurants and bars.
Some point of sale systems and credit card machines are now able to adjust for tips after the card is run, but others cannot. How did the process of tipping change with EMV chip cards? EMV Gratuity Variations by Card Type If some cards still work why should I change our tip process? How should […]
The EMV liability shift brought many changes to credit card acceptance, but there’s one major difference that restaurant owners should be aware of: accepting gratuities.
Tips over a certain percentage of the bill can trigger flags for fraud, resulting in card issuer-initiated chargebacks, or can cause your transaction to be downgraded to a more expensive interchange category. Tip Tolerance What happens if I get a chargeback for a big tip? Tips and Interchange Downgrades Spotting Downgrades on Your Statement How […]
Now that credit and debit cards have become a popular way to pay for meals, customers often add tips for servers when they sign their credit card receipt. However, this common practice could have implications for your bottom line.
Use the secrets that credit card processors don't want you to know to drastically lower your credit card processing fees.
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