It seems to include a lot of different things, so what is “merchant services” or “merchant processing?” If you’re starting a business or looking to get better rates on credit card processing at your existing business, it’s a good idea to understand what’s involved in merchant services and how to choose the right provider. Let’s […]
Both new and seasoned business owners may come across confusing terms when it comes to credit card processing. One such term is “merchant services.”
There are many factors to consider: price, features, processor compatibility, hardware and accessories and more. In this article, we’ll cover common features, popular brands, and other variables to take into account when choosing the right system for your business. We’ll address both retail POS systems and restaurant POS systems. Need a specialty system for a […]
Point of sale (POS) systems enable everything from payment processing to inventory management. But which system is right for you?
When you’re deciding how to take credit cards, the equipment you purchase is a big decision. In this article, we’ll tackle major brands, popular features, processor compatibility, and more. Need specifics on particular machines? Be sure to check out our credit card machine directory. You can also request quotes for processing and for purchasing machines […]
Need help choosing the right credit card machine for your small business?
The Acquisition Leigh first heard of the acquisition during the summer, the busiest time for her pet services business, when she received a postcard with instructions on logging in to a new site for statements. Not having time to worry about it right then, she set the postcard aside for months and hoped she’d be […]
Two years after choosing a credit card processor through CardFellow, Leigh Peterson received word that the processor she uses had been purchased by another company. What would that mean for her business? Would costs go up? Would customer service suffer?
Whether you’re starting a business from scratch, taking over an existing company, or adding credit card processing to your established business for the first time, you’ll need to know how to accept credit cards securely and at a low cost. There are tons of articles out there on credit card processing fees (we’ve written a […]
Swiping a credit card in a store or entering card details online is easy from a consumer standpoint, but more involved for the business that takes that card.
Good credit card processing companies will have multiple options for notifying you of a chargeback. Since you have a limited window to respond, it’s important to find out about a dispute as early as possible so you have time to collect and submit evidence. In this article, we’ll take a look at the role your […]
Chargebacks are a headache for businesses, and having the right processor on your side can help. But how do you know which is the right processor?
Ideally, you want to prevent chargebacks in the first place by properly utilizing anti-fraud tools and offering easy cancellations. But sometimes chargebacks happen anyway, and it’s important to know what to expect. In this article, we’ll explain the stages of the dispute process for American Express and Discover. You can also contact your credit card […]
Discover and American Express both issue their own credit cards. When a cardholder initiates a chargeback on a Discover or Amex, the process works a little bit differently.
Customers dispute transactions for many different reasons. When you disagree that a chargeback is warranted, you’ll need to fight that chargeback through your credit card processor. However, processors each have their own methods for notifying you of chargebacks and for requesting documentation to support your claim. In this article, we’ll go over what to expect […]
Most businesses deal with a chargeback at some point. When a customer is not satisfied with a purchase, they dispute that purchase through their credit card issuer, asking for the money to be refunded.
Use the secrets that credit card processors don't want you to know to drastically lower your credit card processing fees.
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